Frequently Asked Questions
General Course Questions
Why should I choose Biotech Primer for our training?
Our instructors! Our materials! Our customer service! Our attention to your training goals! Our convenience! We make it simple and bring everything to you!
Where can I find a list of all the upcoming live courses?
Click here to find the dates and locations of all upcoming live signature courses.
Where can I find a list of all the on-demand classes?
Click here to find the registration pages for all on-demand classes.
What does Biotech Primer in-house training offer?
How do I get in touch with Biotech Primer for questions about training options?
We are eager to assist you in finding a suitable plan that aligns with your specific needs. Feel free to email us at training@biotechprimer.com, and we will promptly get back to you with the information you require. In the meantime, check out our course catalog.
What are the benefits of taking Biotech Primer training courses for career and personal development?
Biotech Primer training courses offer numerous benefits for career and personal development as they support career progression, enhance proficiency by providing real-life examples, offer valuable perspectives, and facilitate a holistic understanding of a complicated industry.
Participants learn to navigate similar situations from the examples of successes and pitfalls experienced by our industry experts. Insights gained from seasoned professionals can enhance decision-making abilities and improve overall job performance. Biotech Primer courses expand your skillset and keep you up-to-date with industry trends and best practices. Investing in yourself leads to continuous growth and improvement in both professional and personal life.
Who are the instructors for the courses?
Our instructors are dynamic, industry-experienced experts. In fact, this is what sets us apart from other training organizations – our instructors! Anyone can “learn the presentation,”- but our instructors can handle your most difficult questions. Anyone can stand before others and read off the slides, but Biotech Primer instructors engage and “edu-tain” you with their personal war stories. Learn from the best! Click here to read their bios.
Who attends your training?
Do you provide training in other languages besides English?
All of our on-demand microcourses are translated. These languages are used in subtitles and transcripts. The languages include English, Japanese, Chinese, Spanish, French, French Canadian, Hindi, Arabic, and Russian.
Do I get a certificate for attending?
Does Biotech Primer provide continuing education credits (CEUs)?
Yes, all of our microcourses are available for CEU Credits.
*Biotech Primer is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: NASBAregistry.org.
Visit our NASBA Profile: Click Here
On-Demand Classes
How long do I have to complete an on-demand course?
What happens if I don’t complete the course in one year?
How long are the on-demand classes?
Are there any downloadable class materials?
No. All course slides and transcripts remain on your Biotech Primer dashboard, but they are always available for review.
What is the format of the on-demand classes?
The online class begins with the class objectives and the course itself and ends with a summary of what you learned. The course is a series of images and text accompanied by a professional voice-over and subtitles. Subtitles are available in 10 languages. The course ends with final assessment.
Can I repeat the course?
How many times can I take the course quiz?
May I share a course I purchased with others?
Each course is to be taken by one individual. If you want to learn as a group, please contact us at training@biotechprimer.com for group pricing.
Live Courses
How many people can you train at once for a live course? What is the minimum number of participants? What is the maximum number of participants?
Do you send out class materials to attendees prior to the course?
Is there pre-work prior to the course?
What sort of training materials do you provide?
Do you provide refreshments and snacks? Breakfast and lunch?
Can you hold the training at our company facility?
What sort of room set-up is required for your training?
Do you provide in-house training internationally?
I need training for topics not listed on your website. Do you have additional training topics?
Do you offer half-day training?
How far in advance do I need to book in-house training?
What is the cost of the onsite customized training?
Do classes sell out? Are classes ever canceled?
What is the dress code for an in-house course?
Do you offer other services besides training?
We have provided additional services, including:
- Developed customized webinars for internal company needs
- Briefed newly elected representatives on the basics of the life sciences industry
- Developed material for company outreach initiatives, including online science resource libraries, brochures, booklets, community labs for high school students, and presentations for employees to give to local community organizations
- Developed and delivered day-long science programs for a company’s “Take Our Daughters and Sons to Work Day”
- Developed and delivered science presentations at annual company meetings
- Consulted on museum exhibits, including exhibit design, exhibit content, and teacher/student exhibit guides
- Wrote “Basics of Biotech Pocket Guide” for a client to distribute at the 2004 National Republican Convention
Policy
What are the terms and conditions of our Privacy Policy regarding data submission and usage?
The terms and conditions of our Privacy Policy state that by submitting data to us and/or using our website, you are providing consent for processing all personal data you submit. This data may be processed in accordance with the methods and purposes described above, as well as further detailed in our Privacy Policy.
What are the terms and conditions of our Terms of Use Policy?
Click here to find the terms and conditions of our Terms of Use Policy.
What are the terms and conditions of our Cookie Policy?
Click here to find the terms and conditions of our Cookie Policy.
What is your refund policy?
We do not refund purchases for any on-demand classes. If you cannot attend a live course, you may take the recorded version or send someone from your organization in your place. Please contact us at training@biotechprimer.com with the name of your replacement so we can update our records.